NV
Your satisfaction is our priority. We stand behind the quality of our products.
Due to hygiene and safety reasons, skincare and beauty products are non-returnable and non-refundable once opened or used.
If you receive a defective or incorrect item, please contact hello@nouvellevous.com within 24 hours of receiving your order and provide photo or video evidence to support your claim.
Approved cases may be eligible for: replacement, exchange, or account credit.